COVID-19

Feedback

As most of Ontario has moved into stage 3 of reopening and the provincial declaration of emergency has ended, the new Reopening Ontario (A Flexible Response to COVID-19) Act provides the flexibility to address the ongoing risks and effects of the COVID-19 outbreak. Some emergency orders that were previously in place under the Emergency Management and Civil Protection Act, will continue under the new act. 

The Municipality of South Huron has put in place measures to prevent the potential spread of COVID-19 in our communities. The situation is constantly being assessed and any new information regarding impacts to municipal services will be provided here. We also have web pages for information on community and personal supports available and support programs for businesses to help recover from COVID-19 lock down impacts.

To learn more about our reopening plan, please visit our Reopening Phases page.

People are urged to continue following the guidance of Huron Perth Public Health. Their Health Line intake phone line (1-888-221-2133) is open Monday to Saturday from 9 a.m. to 4 p.m. Please note that the Health Line intake phone has been experiencing high call volumes.

 

If you have questions regarding COVID-19 testing locations, please contact the Huron Perth Public Health or visit Ontario's COVID-19 testing locations page.  

Huron Perth Public Health logo

Status of Municipal Services 

South Huron Council and staff are committed to providing essential municipal services to our communities. All municipal departments are available by phone or email for inquiries. For a list of municipal contacts, please visit our Contact Us page. 

An update on the status of municipal services (both essential continued and suspended services) is provided below by service area. Please note the following measures are in effect until further notice

Administration and Licencing

As of September 8th, in-person service at Town Hall is restored for the following services by appointment, only:

  • marriage licenses
  • commissioning services
  • bill payments

To book an appointment, individuals must contact staff in advance by calling 519-235-0310 or emailing info@southhuron.ca

During appointments, face masks are to be worn. If you do not have a mask, one will be provided to you. If you are unable to wear a mask, alternative options for service will be provided.

During appointments, amenities at Town Hall will not be available for use by the public and visitors must strictly follow instructions provided by staff while on-site. These precautions are in place to safeguard staff and the public against transmission of the coronavirus – thank you for your patience.

All other municipal administrative services are currently being offered over the phone or by email. Applications for licencing can be submitted via email to info@southhuron.ca. Please note that there may be some slight processing delays. Thank you for your patience.

FAQs

  1. What in-person services are provided by appointment?
    • At this time staff will be taking appointments for marriage licenses, commissioning and bill payments, only.
  2. When are appointment times available?
    • Appoint slots are available from 10am through 3pm, Monday to Friday
  3. How do I make an appointment?
  4. What do I need to bring to my appointment?
    • When attending your appointment to complete a payment you must bring a copy of the tax/utility bill/invoice. If you do not have a copy of the bill, contact Finance staff by phone (519-235-0310 extension 233) or email (ap@southhuron.ca) prior to your appointment to receive the information.
    • For marriage licenses or commissioning, staff will review what you are required to bring when you are booking your appointment.
  5. Are washrooms available during my appointment?
    • No, washrooms and other amenities are not available to the public at Town Hall.
  6. Are masks mandatory?
    • Yes. Masks must be worn at all times while in Town Hall. If you do not have a mask one will be provided to you. If you are unable to wear a mask, alternative options for services will be provided.
    • Staff meeting with individuals during the appointment will be wearing a mask.
  7. What payments options are available at Town Hall by appointment?
    • Cheques or Debit, only – cash will not be accepted at this time.
  8. What options are available for making online/remote payments?
    • Alternative options for payments include: payment at banking institutions, online payments, payments by mail, dropping off payments in the mail slot located to the left of the town hall entrance door
    • If use an alternative payment option and require a receipt please indicate the best means for sending a receipt to you
  9. What are the steps for attending an in-person appointment?
    • Arrive to your appointment at the scheduled time
    • When you arrive at town hall – call 519-235-0310 extension 0 and advise that you have an appointment booked relating to _____.  If you do not have a cell phone, please knock on the window to left of the main door.
    • The individual that is meeting with you will pre-screen for COVID symptoms over the phone or through the window (anyone with symptoms will be advised to book another appointment or be provided with alternative options for the service they require)
    • The individual meeting with you will arrive at the front door, and hit the automatic door button to allow the individual touchless entry.
    • You are to wait until the staff has stepped back to allow for social distancing when you enter
    • The pre-screening sheet will be available on the table next to the entrance where you will be required to sign confirming
    • Hand sanitizer is located at the entrance and should be used on entrance
    • The individual you are meeting with will direct you to the front counter in the legislative services department. They will walk around the counter and conduct the appointment behind the glass that has been installed.
    • Once the services have been completed, the individual that you met with will escort you out of the building, and proceed with sanitization of meeting area
Building Department Services

For the status of construction activities and current public health measures and restrictions under the Reopening Ontario plan, visit the Reopening Ontario in Stages page. 

To ensure the safety of municipal staff during inspections, all individuals onsite must complete the COVID-19 Screening Tool provided by Huron Perth Public Health prior to any inspection taking place. If an individual working onsite has failed the screening, a representative must immediately contact the Building Department to reschedule any inspections. 

For more information about residential construction projects and the process to obtain a building permit, please contact the Building Department. General enquiries can be made by Emailing the Building Department, by phone 519-235-0310 or by fax 519-235-3304.

Development Services (Planning)

The following essential services will continue:

  • Acceptance of planning applications
  • Acceptance of applications to the Committee of Adjustment
  • Letters of Conformity

Revised Procedure for Public Meeting due to COVID-19 Pandemic:

In light of the requirement for physical distancing in response to the COVID-19 pandemic, persons wishing to participate in the planning process are strongly encouraged to send their comments, questions or concerns via email, by mail or by telephone to the Planner or Clerk.

Rebekah Msuya-Collison, Director of Legislative Services/Clerk

Municipality of South Huron

322 Main Street South, Exeter, ON, N0M 1S6

519-235-0310 extension 227

clerk@southhuron.ca

Craig Metzger, Senior Planner

Huron County Planning & Development Department

519-524-8394 extension 3235

cmetzger@huroncounty.ca

For those persons who wish to exercise their participation rights by making oral submissions rather than or in addition to submitting comments in writing, please note that Council meetings are being held electronically in response to the current situation. To join the electronic meeting, please contact the Clerk prior to 4:30PM on the date of the Public Meeting to receive instructions.

Emergency Services

If you are experiencing an emergency, please call 9-1-1. 

The following essential services will continue:

  • All emergency services 
  • Fire services will continue to respond to all emergency calls

The following services are temporarily suspended:

  • All inspection services
Finance

For property tax and utility bill payments please use one of the many alternative payment methods from our list with instructions for assistance. 

Accounts payable – vendor payments are still being processed. Please send your invoices to ap@southhuron.ca and sign up for electronic fund payments. Email ap@southhuron.ca to request sign up forms.

Garbage and Recycling curbside pickup
Normal curbside pickup service by BRA continues. However, public drop off at the Material Recovery Facility is closed. Until further notice, BRA is not allowing residents to drop off e-waste or recyclables at their processing facility. Consult the BRA website for further information on affected services.
Parks and Playgrounds

In compliance with all provincial orders and regulations, South Huron amenities will reopen in stages. This means:

  • Users must continue to follow the guidance of Huron Perth Public Health when using these amenities.
  • Any person who enters or uses a facility must maintain a physical distance of at least two metres from any other person who is using the facility; team sports are not practiced or played within the facility
  • Other sports or games that are likely to result in individuals coming within two metres of each other are not to be practiced or played within the facility
  • No public gatherings of more than five (10) people (this does not apply to those who live within the same household).

As of Friday, May 22nd at noon the following South Huron parks and sports fields will reopen to the public (see our News and Notices page for more information on South Huron's plan to reopen):

  • Ball Diamonds*
    • Timbit Ball Park
    • Crediton Sportplex ball diamond
    • Centralia Community Centre ball diamond
    • Kirkton-Woodham Complex ball diamond
    • Dashwood ball diamond
    • Wagner ball diamond
  • Soccer Fields*
    • Wagner Fields
    • Kirkton- Woodham Complex
  • Open Parks*
    • MacNaughton Park
    • Victoria Park
    • Lions Park
    • Main Street Parkette
    • Darling Park
    • Elliott Park

Playground structures, sports benches and dugouts have re-opened as of July 17 at noon.

The following remain closed until further notice:

  • Port Blake Park (tree planting and repairs in progress)
  • Community Soccer Field (Exeter) (repairs in progress)
  • Tennis Court (repairs in progress)

Ausable Bayfield Conservation Authority properties - As of May 22, Trails and conservation areas owned and/or managed by Ausable Bayfield Conservation Authority are reopened to limited use. For a full list of ABCA disruptions, visit their Service Disruptions page or call them at 519-235-2610.

Recreation Programming

Most recreation programming including third-party events hosted at municipal facilities are postponed.

However, pickleball has resumed indoors at the South Huron Recreation Centre. See our Recreation Programs page for details.

Staff continue to work with our programming partners on their safe return with further updates to be provided.

See the South Huron Facilities - Community Centres, Pools, Small Halls and Arenas tab for information regarding arena operational status. 

Roads

Roads continue to be maintained in full regulatory compliance. 

The following essential services will continue:

  • 911 Addressing Applications
  • Entrance applications
  • Grading
  • Municipal Drains
  • Pavement patching
  • Sidewalk Maintenance
  • Sod Repairs
  • Stormwater Management
  • Street Sweeping
  • Traffic and Street Lights
  • Winter Control

To report an issue, please contact us through our Report a Problem form. For urgent service afterhours, please call 519.235.0310 extension 7.

South Huron Faciltities - Arenas

Stephen Arena (Update as of August 27, 2020)

Stephen Arena is preparing to have operational ice as of September 28, 2020.

 

South Huron Recreation Centre (Update as of August 27, 2020)

The South Huron Recreation Centre will start hosting public skating as of August 31, 2020. The following times will be available from Monday, August 31 – Thursday, September 3.

  • Senior/Parent & Tot Skate: 10:00 am – 11:00 am
  • Public Skate: 11:30 am – 12:30 pm
  • Pucks & Sticks: 1:00 pm – 2:00 pm

Please note the following safety measures put in place for public skating:

  • All visitors are required to wear a face mask in the facility when not in play/participating in physical activity.
  • Only 50 people are allowed on the ice surface at any given time. Individuals must sign in at the entrance before proceeding to the ice surface. There will be an attendance log at the entrance and this information will be used for contact tracing in the case of an outbreak.
  • Physical distancing is required at all times throughout the facility.
  • There will be no access to dressing rooms. Please come dressed and prepared. Benches will be available for individuals to put skates on.
  • Public washrooms will be provided in foyer.
  • Once you hear the buzzer that indicates the skate is over, individuals must leave the ice surface immediately. Individuals have 15 minutes after the sound of the buzzer to exit the ice surface and leave the facility.
  • For Pucks & Sticks, individuals must bring their own pucks and sticks. There is no physical contact and physical distancing rules must be followed.

Individuals are to enter the facility using the main entrance located on the west side of the building. These doors will be used for both the entrance and exit. Signage is posted for indication. We ask that you please read the signage posted throughout the facility and follow the arrows indicating traffic flow. 

South Huron Facilities - Community Centres, Pools, and Small Halls

Dashwood Community Centre, Crediton Community Centre and Kirkton-Woodham Community Centre

The Dashwood Community Centre, Crediton Community Centre and Kirkton-Woodham Community Centre have reopened to the public as of Tuesday, August 4th, 2020.

These openings come with additional safety measures, which include:

-        No use of the kitchen

-        Face masks are mandatory inside, as per Huron Perth Public Health

-        Maximum of 50 people inside the facility at any time

-        Social Distancing is required – 2 metres (6 feet)

-        Combining the 50 person gathering indoors and the 100 person gathering outdoors is prohibited

Renters will have to fill out a COVID-19 Safety Plan that needs to be approved by staff, prior to the rental.

To book Crediton and Dashwood, please call 519-235-0310 extension 303 or Email Vanessa Culbert.

To book Kirtkon, please call 519-229-6786 or email kward@quadro.net

South Huron Landfill

As of June 1st, the South Huron Landfill has returned to its regular operating hours. The public is reminded that physical distancing safety measures remain in place and that cash will not be accepted.

The South Huron Landfill will be open:

  • Monday to Friday, 9AM to 5PM
  • Saturdays 9AM to 2PM

Please note the landfill will remain closed on Sundays and statutory holidays.

Upon arrival, landfill customers will be asked to provide proof of South Huron residency (driver’s license) as the following landfill services are only available to residents of the municipality:

  • Residential waste (regular household garbage)
  • Yard Waste (leaves, tree branches, grass, sod)
  • Asphalt Roofing Shingles
  • Construction & Demolition material, including clean wood.
  • Stumps and large tree trunks
  • Concrete and bricks
  • Scrap metal
  • Tires (non-commercial only)
  • E-Waste
  • Residential Blue Bin Items
  • Refrigerant Appliances (not certified Freon Free)
  • Mattress and box springs (please note that the mattress recycling program is currently unavailable; all mattresses received during the period of essential services will be landfilled)
  • Debit payment, only; cash is not being accepted at this time
Spring and Fall Yard/Brush Curbside Collection
The Municipality of South Huron will be starting fall leaf and debris collection on Monday, September 14, 2020 until Friday, October 30, 2020 for all South Huron residents. Please ensure that bags weigh no more than 23kg (50lbs). Please note that staff will not pick up overweight bags, bags that are not biodegradable paper bags, or bags that contain other waste such as garbage or animal feces.

Staff will pick-up weekly as weather permits. As a reminder, once the collection period has ended, staff will no longer collect any items that are set curbside. You may take your leaf and debris to the South Huron Landfill free of charge at any time. Please refer to the Garbage and Recycling page for landfill operating hours.

Brush pickup will occur on Wednesday, September 30, 2020 and will be a single day event. Brush must be bundled and tied in four foot (4’) lengths or less. We thank you for your understanding.

 

Water Operations, Wastewater Treatment and Sewers

These services continue to be provided in full regulatory compliance.

The following services are temporarily suspended:

  • Entry into a customers’ home or businesses for any water or sewer related service   
  • All non-emergency water and sewer repairs 
  • Please note that new water meters will be installed, using special precautions

To report a water issue call 519-235-0310. For urgent service after hours, please call 519-235-0310 extension 7.

Important COVID-19 Information and Resources

Role of Huron Perth Public Health (HPPH)

Huron Perth Public Health (HPPH) is working with all levels of government, as well as local partners and stakeholders to provide information and guidance on how to respond to COVID-19 (novel coronavirus).   

HPPH provides updates through their Novel Coronavirus (COVID-19) Update website. This site provides credible resources, guidance and local information for Huron and Perth, including:

  • Reliable information about COVID-19 including symptoms and how the virus spreads
  • Current information on COVID-19 cases in Huron and Perth
  • Steps to take if you are experiencing symptoms of COVID-19

HPPH has a dedicated Health Line (1-888-221-2133 extension 3267) for inquiries related to COVID-19 in Huron and Perth. The line is open Monday to Saturday from 9 a.m. to 4 p.m. Please note that the Health Line intake phone has been experiencing high call volumes. 

The Huron-Perth Public Health's COVID-19 Information: Workplaces, Employers, Employees page is dedicated to provide resources regarding workplace health and safety during COVID-19. 

County of Huron 
For information regarding COVID-19 related closures and cancellations for the County of Huron, visit their Coronavirus (COVID-19) Information page. 
Province of Ontario's Response to COVID-19

The provincial Ministry of Health provides information on the response and case numbers across Ontario through their 2019 Novel Coronavirus (COVID-19) website. This site provides credible resources, guidance and information regarding COVID-19 in Ontario.

Ontario Government's Online Assessment Tool was created for individuals who have coronavirus (COVID-19) symptoms or have been in close contact with someone who has tested positive to aid in determining how to seek further care.  

The Province of Ontario has created a Ontario's Action Plan: Responding to COVID-19 to ensure our health care system, communities and economy are positioned to weather the challenges ahead. 

Business Openings

The Ontario government has begun to implement Reopening Ontario through moving forward with a regional approach to Stage 3 reopening of the province by permitting more businesses and services to reopen, if it is safe to do so. Businesses can refer to the list of essential workplaces for more information on workplaces that can safely reopen.

On April 30, the Ontario Government has released a series of technical sector guidance documents for workplaces during the COVID-19 outbreak. These documents help support employers and employees in remaining safe in the workplace. 

The Huron-Perth Public Health's COVID-19 Information: Workplaces, Employers, Employees page is dedicated to provide resources regarding workplace health and safety during COVID-19. 

Below are other resources aimed to assist in ensuring the health and safety in the workplace during COVID-19:

The Ontario Government has launched a Ontario Together:help fight coronavirus page, which includes a directory of Find PPE Supplies which includes companies and suppliers who produce personal protective equipment (PPE) to help businesses protect their employees.

Rapid Response Platform was created and supported by a number of industry partners in order to automatically match supply with demand for companies requiring PPE supplies. 

State of Emergency Ended

As most of Ontario has moved into stage 3 of reopening and the provincial declaration of emergency has ended, the new Reopening Ontario (A Flexible Response to COVID-19) Act provides the flexibility to address the ongoing risks and effects of the COVID-19 outbreak. Some emergency orders that were previously in place under the Emergency Management and Civil Protection Act, will continue under the new act.

For a complete list of all emergency orders enacted by the Government of Ontario in response to COVID-19, visit their Emergency Information page. 

Government of Canada's Response to COVID-19

Public Health Agency of Canada provides information on current cases, risk to Canadians, and updates through their Coronovirus disease (COVID-19) webpage. The webpage includes a COVID-19 Virtual Assistant (headset icon located at the bottom right corner of the page) that can assist individuals in finding the COVID-19 information they are looking for.

The Government of Canada has developed a COVID-19 Economic Response Plan which will support Canadians and businesses facing hardship as a result of the pandemic.     

The following laws have been put in place by the Government of Canada:

Attention Travellers: Mandatory self-isolation in effect for individuals entering Canada

Effective March 26, the Public Health Agency of Canada issued an Emergency Order under the Quarantine Act requiring any person entering Canada (by air, sea or land) to self-isolate for 14 days, whether or not they have symptoms of COVID-19.

There are some exceptions which are listed on Public Health Agency of Canada's travel advice website

March 25 - New Order Makes Self-Isolation Mandatory for Individuals Entering Canada

Enforcement of Provincial and Federal Orders

The Ontario Provincial Police (OPP) have the authority to uphold federal and provincial orders (laws).

If you have concerns about an order violation, residents are encouraged to call the Ontario Provincial Police non-emergency line (1-888-310-1122). DO NOT call 9-1-1 unless you need emergency service.

Please note, there may be some adjustments to all non-emergency services administered by the OPP.

Community Resources and Personal Support Services

See our new page dedicated to listing community resources and personal support services to help people get through these difficult times.

Business Resources

See our new page dedicated to listing support programs to help businesses recover from the COVID-19 lock down.

South Huron's Response to COVID-19

See our internal management system

The COVID-19 event continues to evolve rapidly. Over the past several weeks our management team has been implementing measures to keep our communities safe. Some of our strategies and tactics include, but are not limited to, the following:

  • Weekly Emergency Operations Centre Meetings with members from the Emergency Control Group (ECG). Although an Emergency has not been declared, this group is a valuable resource in examining an overall community response. The ECG includes the South Huron Mayor and Management Team, the Community Emergency Management Coordinator (CEMC) as well as representatives from Huron Perth Public Health, OPP and EMS.
  • Weekly management meetings between the Management Team and Mayor
  • Weekly teleconference with Huron Perth Public Health
  • Attendance of teleconference briefings with provincial ministers and medical officer of health.
  • A partnership with the United Way Perth Huron to launch a program connecting members of the community in need with those able to provide assistance.
  • Daily updates to Council including daily activity reports, COVID-19 Workplan updates and updates following our pandemic planning document in conjunction with our municipality's Emergency Plan.
  • Frequent public communications and website updates regarding municipal service levels, as well as recommended sources of information to follow (Huron Perth Public HealthProvince of OntarioHealth Canada).

Read our news releases and public notices

August 27 - South Huron updates on re-opening plan: Stephen Arena and SHRC skating 

July 17 - Municipality of South Huron continues to implement re-opening plan as province enters Phase 3

June 10 - Municipality updates on re-opening framework

May 29 - South Huron Landfill returns to normal operating hours June 1

May 20 - Municipality of South Huron to implement reopening plan

May 15 - Victoria Day long weekend notice

May 15 - Mayor Finch's message to the community ahead of the Victoria Day weekend

April 9 - Mayor Finch thanks front line workers

April 9 - South Huron Landfill re-opens to provide essential services to businesses and residents

April 4 - Municipality of South Huron closes all parks to the public

April 3 - Enforcement of COVID-19 safety measures

March 30 - Municipality urges youth to follow physical distancing requirements

March 28 - Mayor Finch responds to first confirmed case of COVID-19 in South Huron

March 27 - South Huron announces new measures to prevent COVID-19 spread

March 26 - COVID-19 Information

March 25 - Municipality of South Huron and United Way Perth Huron encourage community to “Help Do Local Good” amid COVID-19 Outbreak

March 24 - South Huron municipal service update

March 23 - Mayor Finch urges people to stay at home

March 21 - South Huron closes all municipal playgrounds

March 20 - Mayor Finch highlights local support services available

March 19 - Mayor Finch encourages consumers to support local businesses

March 18 - Statement from Mayor Finch regarding continuance of core services

March 17 - Statement from Mayor Finch, March 17 2020

March 16 - Statement from Mayor Finch regarding COVID-19

March 13 - South Huron responds to COVID-19

Help Do Local Good

The Municipality of South Huron has partnered with the United Way Perth-Huron on a “caremongering” initiative to connect those most affected by COVID-19 with those willing to lend a hand. 

A new website has been launched at helpdolocalgood.ca to join people together, providing information on how to help and how to receive help, including: 

An associated Facebook group called Huron-Perth Covid 19 Resource Group - Help is Close to Home has also been created to connect people close by. Additional ways to get involved are to contact them by email at reception@perthhuron.unitedway.ca or call 519-271-7730 to leave a phone number and briefly describe how and where you can help.

Help Do Local Good imagine

Contact(s)

South Huron logo

We work hard to ensure that everyone can access the information and services they need.

For information in alternative formats or assistance accessing information, please contact the Municipal Office at 519-235-0310. 

© 2020 The Municipality of South Huron, 322 Main Street South P.O. Box 759 Exeter, ON N0M 1S6