Billing
Residential customers and the majority of commercial customers are billed quarterly for all usage incurred during that billing period. Some larger commercial customers are billed on a monthly basis. There are two billing cycles in the Municipality: Stephen and Exeter. See the below tables for the listing of billing cycles and due dates.
Billing period | Due dates |
---|---|
January 1 – March 31 | April 30th |
April 1 – June 30 | July 31st |
July 1 – September 30 | October 31st |
October 1 – December 31 | January 31st |
Billing period | Due dates |
---|---|
February 1 – April 30 | May 31st |
May 1 – July 31 | August 31st |
August 1 – October 31 | November 30th |
November 1 – January 31st | February 28th |
Payment options
The Municipality has a number of options available to our customers for payment. Payment must be received at the municipal office by the due date to avoid penalty.
Pre-authorized payment plans |
The Municipality offers two pre-authorized payment plans for utility bills.
Please contact us to receive a pre-authorized payment plan form to sign up. |
Banking institutions |
Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty. |
Online payment |
You can pay your utility bill online using Visa, MasterCard, or Visa Debit. You will need the following information:
Please note that there is a convenience fee that is collected and paid to USTI Canada for using the online payment system. You will also need to register for an account if it is your first time using the system. |
Payments in person |
Location: South Huron Municipal Office, 322 Main Street South, Exeter. Payment methods accepted:
Cheques may be dropped in the afterhours drop box located to the left of the main entrance at the Municipal Office. |
Payments by mail |
Cheques can be mailed with the required payment stub to: Municipality of South Huron Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty. |
Disconnection notice
In the event that payment is not received on account, a disconnection notice will be sent out to inform the customer. This could result in the water being turned off. After the water has been turned off for non-payment, payment must be received in full before the water is turned back on. Full payment at this point must be made in person at the Municipal Office in the form of cash, debit, certified cheque or money order.
Contact(s)