Billing and Payment Options



Residential customers and the majority of commercial customers are billed quarterly for all usage incurred during that billing period. Some larger commercial customers are billed on a monthly basis. There are two billing cycles in the Municipality: Stephen and Exeter. See the below tables for the listing of billing cycles and due dates.

Stephen quarterly billings including: Centralia, Crediton, Dashwood, Grand Cove, and Huron Park
Billing periodDue dates
January 1 – March 31 April 30th
April 1 – June 30 July 31st
July 1 – September 30 October 31st
October 1 – December 31 January 31st


Exeter quarterly billings
Billing periodDue dates
February 1 – April 30 May 31st
May 1 – July 31 August 31st
August 1 – October 31 November 30th
November 1 – January 31st February 28th
 e-Billing Now Available!

Go paperless! You can now receive your Utility Bill electronically!

Once you subscribe to online billing, you will no longer receive a paper copy of your bill by mail. Please note that any late notices will still be sent via Canada Post mail.

Register here

  • Once the web portal is open, please click on “Register”;
  • You will be asked to create a user name and password, and to select a security question.

Confirm your Registration

Once you have registered, you will receive an email from “Municipality of South Huron, ON eCommerceSystem” to confirm your registration. The email will include your verification code. Please follow the link to confirm your information and complete the account registration process.

To Add an Account to Your Profile

  • Log into the web portal;
  • Click on “View & Pay Bills”;
  • Click on “Add an Account” (Please note that multiple accounts can be set up under one Profile);
  • Select "Utility Bill";
  • Your Account number for utility billing is the 8 digit account number that can be found on your utility bill,specifically in the top right corner. You will need to enter this number in the field including the decimal;
  • For Utility Billing, Your PIN is the 5 digit number (12345) that can be found on your utility bill beside youraccount number. (top right corner);
  • Complete the Terms & Conditions, including your Phone Number.

If you have not received a Utility bill for your account yet, please contact us to get your Account number and PIN.

Validation of Your Account

After you finish the registration process, you will receive an email from Municipality of South Huron eCommerce System. This will typically be 1-2 days after registration. Once you have registered, all future bills will be available for your viewing.

Pre-Authorized Payment Plans

Please note that if you are enrolled in a Pre-Authorized Payment plan for your account, your bill will indicate "Drafted on" followed by the date of bank withdraw.

For customers enrolled in our monthly plan, the amount of your monthly withdrawal will show in the "Total Amount Due" field.

Payment options

The Municipality has a number of options available to our customers for payment. Payment must be received at the municipal office by the due date to avoid penalty.

Pre-authorized payment plans

The Municipality offers two pre-authorized payment plans for utility bills.

  • Due date plan: The amount due is automatically withdrawn from your bank account on the due date.
  • Monthly plan: A predetermined fixed monthly amount is withdrawn from your bank account on the last business day of each month. For arrangements or adjustments contact the Financial Services Department.      

To sign up, please complete the pre-authorized payment plan application or contact us to receive a pre-authorized payment plan form to sign up.

Banking institutions and online banking applications
  • Telephone or internet payments can be made through most financial institutions. Add “South Huron Water” or “South Huron Utility” as a payee. Your customer/account number will be the account number located at the top right of your bill excluding the decimal place. For example, if your utility account number is 123456.78, then your account number to pay your bill is 12345678.
  • Payments can be made in person at most local financial institutions or through an ATM.

Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty.

Online credit card payment

We currently have two different online payment options for your utility bill. For both payment options you will need the following:

  • Your utility account number (located at the top right of your utility bill)
  • The amount you wish to pay
  • Your payment method (i.e. credit card)
  1. PaySimply

Pay online by Credit Card, PayPal or Interac eTransfer through PaySimply. Visit PaySimply, our secure third party payment provider, to pay online with any major credit card (Visa, MC, Amex), PayPal or Interac eTransfer.

Please allow 3 business days for processing. Please note that a convenience fee will be applied by PaySimply to cover payment handling and processing charges.

   2. USTI ePay

Pay online by Visa, MasterCard, or Visa Debit. Visit USTI ePay to make your payment.

Please note that there is a convenience fee that is collected and paid to USTI Canada for using the online payment system. You will also need to register for an account if it is your first time using the system. 

Payments in person

Location: South Huron Municipal Office, 322 Main Street South, Exeter.

Payment methods accepted:

  • Cash
  • Cheque (made payable to the Municipality of South Huron)
  • Debit

Cheques may be dropped in the afterhours drop box located to the left of the main entrance at the Municipal Office.

Payments by mail

Cheques can be mailed with the required payment stub to:

Municipality of South Huron
P.O. Box 759
Exeter ON
N0M 1S6

Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty.

Change of Mailing Address

Please complete the Change of Mailing Address form in order to process any mailing address changes.  **Note - only registered owners of a property are authorized to submit a change of Mailing Address.

Disconnection notice

In the event that payment is not received on account, a disconnection notice will be sent out to inform the customer. This could result in the water being turned off. After the water has been turned off for non-payment, payment must be received in full before the water is turned back on. Full payment at this point must be made in person at the Municipal Office in the form of cash, debit, certified cheque or money order.


South Huron logo

We work hard to ensure that everyone can access the information and services they need.

For information in alternative formats or assistance accessing information, please contact the Municipal Office at 519-235-0310. 

© 2020 The Municipality of South Huron, 322 Main Street South P.O. Box 759 Exeter, ON N0M 1S6