Billing and Payment Options

Go paperless! You can now receive your Utility Bill electronically!

Once you subscribe to online billing, you will no longer receive a paper copy of your bill by mail. Please note that any late notices will still be sent via Canada Post mail.

Register here

• Once the web portal is open, please click on “Register”;
• You will be asked to create a user name and password, and to select a security question.

Confirm your Registration

Once you have registered, you will receive an email from “Municipality of South Huron, ON eCommerceSystem” to confirm your registration. The email will include your verification code. Please follow the link toconfirm your information and complete the account registration process.

To Add an Account to Your Profile

• Log into the web portal;
• Click on “View & Pay Bills”;
• Click on “Add an Account” (Please note that multiple accounts can be set up under one Profile);
• Select "Utility Bill";
• Your Account number for utility billing is the 8 digit account number that can be found on your utility bill,specifically in the top right corner. You will need to enter this number in the field including the decimal;
• For Utility Billing, Your PIN is the 5 digit number (12345) that can be found on your utility bill beside youraccount number. (top right corner);
• Complete the Terms & Conditions, including your Phone Number.

If you have not received a Utility bill for your account yet, please contact us to get your Account number and PIN.

Validation of Your Account

After you finish the registration process, you will receive an email from Municipality of South Huron eCommerce System. This will typically be 1-2 days after registration. Once you have registered, all future bills will be available for your viewing.

Pre-Authorized Payment Plans

Please note that if you are enrolled in a Pre-Authorized Payment plan for your account, your bill will indicate "Drafted on" followed by the date of bank withdraw.

For customers enrolled in our monthly plan, the amount of your monthly withdrawal will show in the "Total Amount Due" field.

The Municipality offers two pre-authorized payment plans for utility bills.

• Due date plan: The amount due is automatically withdrawn from your bank account on the due date.
• Monthly plan: A predetermined fixed monthly amount is withdrawn from your bank account on the last business day of each month. For arrangements or adjustments contact the Financial Services Department.      

To sign up, please complete the pre-authorized payment plan application or contact us to receive a pre-authorized payment plan form to sign up.

• Telephone or internet payments can be made through most financial institutions. Add “South Huron Water” or “South Huron Utility” as a payee. Your customer/account number will be the account number located at the top right of your bill excluding the decimal place. For example, if your utility account number is 123456.78, then your account number to pay your bill is 12345678.
• Payments can be made in person at most local financial institutions or through an ATM.

Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty.

We currently have two different online payment options for your utility bill. For both payment options you will need the following:

• Your utility account number (located at the top right of your utility bill)
• The amount you wish to pay
• Your payment method (i.e. credit card)

1. PaySimply

Pay online by Credit Card, PayPal or Interac eTransfer through PaySimply. Visit PaySimply, our secure third party payment provider, to pay online with any major credit card (Visa, MC, Amex), PayPal or Interac eTransfer.

Please allow 3 business days for processing. Please note that a convenience fee will be applied by PaySimply to cover payment handling and processing charges.

   2. USTI ePay

Pay online by Visa, MasterCard, or Visa Debit. Visit USTI ePay to make your payment.

Please note that there is a convenience fee that is collected and paid to USTI Canada for using the online payment system. You will also need to register for an account if it is your first time using the system. 

Location: South Huron Municipal Office, 322 Main Street South, Exeter.

Payment methods accepted:

• Cash
• Cheque (made payable to the Municipality of South Huron)
• Debit

Cheques may be dropped in the afterhours drop box located to the left of the main entrance at the Municipal Office.

Cheques can be mailed with the required payment stub to:

Municipality of South Huron
P.O. Box 759
Exeter ON
N0M 1S6

Please allow sufficient time for payment to reach our office on or before the due date in order to avoid penalty.